Well, you do not need an account to order, you can use the GUEST account option with the right checkout details. However, it is recommended that you create an account for future interactions.
Yes. We need your active phone number to contact you in case of any problems with your order. Our professionals can contact you on the provided phone number to get in touch with you and take care of any issues with your prescription.
Once you have placed an order on our website, an automatically generated order receipt will be sent to the active email address you used to place the order. If you have an account, you can login to the account and check your active or previous order receipts in account history. If you still do not find your order receipt, you can contact our staff members, and they will send you a receipt at your provided email address.
Yes, you can also purchase frames without any lenses according to your preferences. If you want lenses later on for these frames, you can send the frames back to our professionals, and we will fit them with the prescription lenses for you.
With the modern era advancements, our face shape guide can help you take a virtual look at how the frame will look on your face. This way, you can see if the frame goes with your facial features or not. You can also contact our professionals, and they can give you recommendations regarding your face shape and the different frame styles and colors that will go with your facial features.
Yes. You can order our frames and eyeglasses, and we will deliver them to your home address. You can try them within 30 days and send them back if you want to exchange them for something else.
No. These coatings are virtually the same and offer the same set of uses. Both of these coatings minimize the reflections and glare on your lenses and offer you unobstructed vision.
Yes, you can easily order either frames or lenses from our store separately. Do let us know the size and dimensions of the lenses, and we will send them to your home address.
Yes. Just send us your frame and prescription details, and we will replace the existing lenses in your frame with the new ones.
Pupillary distance (PD) is used to measure the distance between the centers of pupils. This measurement is important to identify where the patients will look through the lens of their glasses. If this measurement is wrong, the person will not be able to focus properly from both lenses at once.
There are two types of PD: Single PD and Dual PD. The former measures the distance between the center of one pupil and the center of the other pupil. Average PD is 54-74 mm for grown adults, and 43-58 mm for kids. On the other hand, dual PD offers the measurement between the centers of pupil and the center of the bridge of your nose. The average dual PD for grown adults is 32/30. The first number is for the right eye, whereas the second number is for the left eye.
We accept everything from credit cards, debit cards, Visa cards, MasterCard, American Express cards, Discover cards, to Diner’s Club. We also accept payments via PayPal and Stripe.
Yes, we only employ the latest encryption protocols to offer you the most secure payment gateways on our website. We do not store any of your financial information on the website, and it is immediately deleted from our server.
Once you have placed an order with our company, we will deliver the order to you within 5 to 7 business days, depending on the product you order. However, this depends on the current conditions that influence the shipping process, and it may take up to 15 days to deliver your order.
We do offer free shipping to Canada & the USA for all orders over 100 dollars.
If you do not receive your order within 10 days of confirmation, you can contact us and check your order's status. We will ensure that you receive your order within the first 5 to 7 days of order placement and confirmation.
Still, need some help?
If you were unable to find the answer to your question here, send us an email and we’ll do our best to help!